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Managing Executive Shay Lam recently joined other industry professionals for Yeh Ideology's 2020 Design Summit: Design for Disruption.
This all-day event that occurred on Thursday, June 25th examined the changes we're seeing in the design industry and how the business of the future will come to change. As our expert in all things hospitality, Shay provided insight into the future of the guest experience and how we will use design to navigate this brave new world we are now faced with.
Shay left the talk with this in mind: We need to create a better future where design encourages human connection, strives to be more purposeful and thoughtful, and takes cues from the European way of life (more sidewalk cafes!)
